I'm spearheading a big initiative to deploy a system that significantly improve productivity and therefore reduce the number of field technicians needed to service our equipment. This is a typical type of project that I have worked on throughout my career, which means that it shares many common aspects and has its unique characteristics.
Despite industry best practices, we are going in violating quite a few things: big-bang rather than incremental rollout, end date set before details are understood, and resources are severely limited. The scope is clear (at least at this point). Despite my protests, I have been assured that my team will be supported, and we need to accept this as a challenge. I don't know why, but I agreed to push forward. I plan on documenting decisions, changes, and plans very well.
Saturday, June 30, 2007
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